ALPINE ACCESS SELECTS BOB GOLD & ASSOCIATES AS PUBLIC RELATIONS AGENCY
FOR ITS CABLE AND TELECOMMUNICATIONS INDUSTRY PRACTICE

Denver — March 16, 2010 — Alpine Access, the premier provider of U.S. home-based customer care professionals and contact center solutions, has engaged Bob Gold & Associates, Inc., a boutique marketing and public relations agency, to represent its specialized practice area to cable and telecommunications companies.

“We’ve enjoyed enormous success working with Fortune 500 clients in a variety of industries, with the cable and telecommunications sectors now representing our fastest growing markets,” said Christopher M. Carrington, President and CEO of Alpine Access. “Our partners at Bob Gold & Associates have extensive knowledge, insights and relationships throughout the industry. We look forward to working with them to enhance our exposure to executives seeking improved customer care and lower costs through a virtual call center solution.”

Alpine Access has rapidly expanded its capability offering for cable providers and telecommunications carriers. The company provides services across the entire customer lifecycle, including subscriber acquisition and sales, billing and customer service inquiries, technical support and collections. The at-home call center model presents businesses with unparalleled real-time flexibility and scalability to match the daily and intraday changes in call volumes that are typical in the cable and telecommunications industries. Alpine Access clients, including one of the nation’s largest wireless carriers and one of the largest ISPs, are now benefiting from the company’s virtual contact center offering, realizing higher revenue per subscriber, increased customer satisfaction rates and improved customer retention.

“We are very impressed with Alpine Access’ unique solution to virtually recruit, train and manage thousands of employees across the country. Their clients benefit from accessing a more mature and better-qualified talent pool, which in turn delivers an improved service experience for their customers. Our highly-focused communications program will engage and educate the industry about the power of Alpine Access’ virtual call center solutions,” said Bob Gold, president of Bob Gold & Associates.

About Alpine Access
Alpine Access pioneered the home-based, employee contact center model in 1998 to deliver high quality customer service at a lower cost for brand-conscious companies. Known for innovation, operational efficiency and results, Alpine Access has thousands of employees in 35 states offering a full suite of services which includes outsourcing, consulting, recruiting and training. Alpine Access’ client base represents more than ten of the Fortune 100 companies in the telecommunications, financial services, retail, and travel industries. For more information, visit the Alpine Access website at www.alpineaccess.com.

About Bob Gold & Associates
Bob Gold & Associates provides strategic public relations and marketing services for the communications industries. Specializing in the marketplace where high-speed data, telephony and video collide, the agency’s client roster includes software, hardware, distribution and content companies. Founded by Bob Gold in 1997, the agency is dedicated to providing highly-targeted creative services with reasonable fee structures. Bob Gold & Associates is headquartered in Torrance, Calif. The Agency is a cofounder and sole North American affiliate in the Whiteoaks International Network (WIN), a tech-focused public relations agency network with 17 offices in 37 countries, across five continents. For more information, visit www.bobgoldpr.com.

For more information, please contact:

Linda Haugsted
Bob Gold & Associates
310-784-1040
linda@bobgoldpr.com